Product Return Form

Product Return Form

  • Date Format: MM slash DD slash YYYY
  • You must include a copy of your receipt/proof of purchase for warranty consideration.


Please do not return your OB product in a pool cue case and please do not send any joint protectors with your cue.

Please return your item to:
OB Cues
961 N Ave
Suite 700
Plano, Texas 75074

Please note that the letter N in our address is not short for the word north. The avenue (Ave) name is actually “N Ave” and should be typed as “N Ave” or “N Avenue”. If you replace the letter N with the word North or if you type the address as “Ave N” as opposed to “N Ave” then your mail/shipment may not reach us.

We will contact you by email once we receive your package to let you know it arrived safely.

All Repair and Warranty repair will be charged 12.00 for return shipping.

Under most circumstances we should have your item in house for no longer than 4 weeks before we send something back out to you.